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  1. Available 24 / 7
  2. Covered-Insurance

Quick Access to Trusted Clinics Across Japan
Get care anytime, anywhere.

We coordinate appointments with
licensed clinics.
And supports pharmacy pickup as instructed by your doctor.

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japanese doctor
  1. iconInternal
    Medicine
  2. iconEmergency
    Medicine
  3. iconGastrointestinal
    Medicine
  4. iconDermatology
  5. iconOtolaryngology
  6. iconPediatrics
  7. iconObstetrics &
    Gynecology
  8. iconOphthalmology
  9. iconDentistry
  10. iconUrology
  11. iconOther
  12. iconShow More

  1. 93.5 93.1%

    star45

    Our follow‑up surveys reveal that a high percentage of patients report being very satisfied, and we receive excellent feedback on our booking and patient‑support services.

  2. 10min10min

    star5

    This is the average time it takes from your inquiry to checking the availability of a clinic and doctor. By making reservations in advance and providing smooth support, we strive to ensure that you can be seen at a medical institution as quickly as possible.

  3. 1hour1hour

    star5

    This is the average time from your inquiry to a confirmed appointment, our response time is short. With real‑time slot lookup and attentive staff coordination, we work quickly to secure a booking so you can receive care without delay.

We take care of these concerns for you How It Works

  1. Speaks Your Language

    Find a Clinic That Speaks Your Language

    Support in English, Chinese, and more. We arrange medical interpreters and provide translated intake forms so your symptoms are communicated accurately.

  2. Trusted Clinic Nearby

    Find a Trusted Clinic Nearby

    We list only vetted, certified facilities. We recommend the nearest site with availability and share reviews and specialties.

  3. Insurance or Payment

    Worried About Insurance or Payment

    We support travel insurance and multiple payment options. Get an upfront cost estimate and help with cashless billing.

  4. Specialist Urgently

    Need a Specialist Urgently

    Priority routing to the right specialty. We check emergency, after-hours, and weekend capacity in real time to connect you fast.

  5. Online Care or a House Call

    Prefer Non‑clinic Options?

    We help book appointments with licensed clinics. If a clinic offers alternative appointment options, details and care are provided by the clinic. After the visit, we explain how to pick up items at a nearby pharmacy.

  6. Times

    Concerned About Long Wait Times

    We check open slots in real time and show typical wait times, guiding you to less-crowded times and locations.

your care

We’ve got you covered ー every step of your care. Why travelers choose “Travelers Hospital”

We are a booking and concierge service.We do not provide medical care or medications.
All care is provided by licensed clinics pharmacies dispense medications.

  1. Multilingual Support

    Multilingual
    Support

    Our interpreters support multiple languages—including Chinese and Korean—so you can communicate symptoms clearly and accurately, from booking through consultation.

  2. Nationwide Coverage

    Nationwide
    Coverage

    We’re expanding beyond Tokyo and Osaka to cover clinics across Japan—from Hokkaido to Okinawa—so you can get care wherever you travel.

  3. Diverse Specialties

    Diverse
    Specialties

    Our network includes specialists in internal medicine, orthopedics, dermatology, and more, covering the most common travel-related conditions.

  4. Transparent Billing & Insurance

    Transparent Billing
    & Insurance

    We provide upfront cost estimates and insurance details. Credit card and direct insurance billing options are available for a smooth payment experience.

  5. Easy &Early Booking

    Easy &Early
    Booking

    We provide prompt support to book nearby clinics. If non‑clinic options are available, the clinic will guide and provide them.

  6. Fast Prescription Coordination

    Post‑visit
    Pharmacy Guidance

    We provide information to pick up doctor‑approved items at pharmacies indicated by your clinic.

  7. Expert Advisors Assist You

    Expert Advisors
    Assist You

    Our knowledgeable advisors answer your questions about healthcare and insurance, guiding you to the right clinic before and after your visit.

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List of medical departments available for consultation

  1. Internal Medicine

    Internal Medicine

    1. Fever
    2. Cough
    3. Sore throat
    1. Fatigue
    2. Diarrhea
  2. Orthopedics & Trauma

    Orthopedics & Trauma

    1. Sprains
    2. Fractures
    3. Bruises
    1. Joint pain
    2. Back pain
  3. Gastroenterology

    Gastroenterology

    1. Stomach pain
    2. Nausea
    3. Diarrhea
    1. Diarrhea
    2. Food poisoning
  4. Dermatology

    Dermatology

    1. Rashes
    2. Allergic reactions
    3. Insect bites
    1. Mild burns
    2. Dermatitis
  5. Otolaryngology

    Otolaryngology

    1. Ear pain
    2. Stuffy or runny nose
    3. Sore throat
    4. Sinus pain
    5. Hearing loss
  6. Pediatrics

    Pediatrics

    1. Fever in children
    2. Colds and flu
    3. Ear infections
    1. Skin rashes
    2. Gastroenteritis
  7. Obstetrics & Gynecology

    Obstetrics & Gynecology

    1. Pelvic pain
    2. Vaginal bleeding
    3. Pregnancy concerns
    4. Menstrual cramps
    5. Urinary infections
  8. Ophthalmology

    Ophthalmology

    1. Eye pain
    2. Redness or conjunctivitis
    3. Blurry vision
    4. Foreign body sensation
    5. Itchy eyes
  9. Dentistry

    Dentistry

    1. Toothache
    2. Dental cavities
    3. Broken tooth
    1. Gum pain
    2. Dental abscess
  10. Urology

    Urology

    1. Painful urination
    2. Frequent urination
    3. Blood in urine
    4. Kidney pain
    5. Kidney stones
  11. Other

    Other

    1. Covering a wide range of medical specialties
      2.                            
  12. female doctor

How We Support Your Booking

  1. Step1

    Step1

    Takes about 2 minutes

    Complete Questionnaire and Book

    Press “Contact now” and complete your reservation by entering your information in the booking form.

  2. Step2

    Step2

    Takes about 45 minutes

    Interview
    by advisor

    Our advisor will call you to confirm your symptoms and help select a suitable medical facility.

  3. Step3

    Step3

    Takes about 10 minutes

    Medical institution decision and Payment

    Once you receive guidance from the medical facility, please follow the instructions to prepay the consultation fee.

  4. Step4

    Step4

    Takes about 30 minutes

    Clinic Visit & Aftercare Guidance

    After your examination, follow the clinic’s instructions for next steps—such as care advice and scheduling any follow-up appointments.

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faq

Frequently Asked Questions FAQ

General

Who can use this service?
Travelers and visitors in Japan can use online, in-person, or house-call care. For any life-threatening emergency, call 119 immediately.
What areas are covered?
Online care is available nationwide. House calls are available within designated areas. In-person visits are available in Tokyo (Akasaka / Shibuya).
What languages do you support?
English plus multilingual medical interpretation (e.g., Chinese, Korean, Thai) can be arranged as needed.

Booking & Visit Flow

Do you accept last-minute requests?
Yes, if slots are open. After you submit the form, an operator will arrange the earliest possible time.
Is ID verification required?
A passport or similar ID may be checked at the visit, depending on clinic policy.
Can I reschedule or cancel?
Yes, per the terms in your confirmation email. If a suitable slot is open, we can move your appointment.

Medical Care & Treatments

Can I receive medication through online care?
                           
Medications are dispensed by pharmacies under the doctor's instructions. We can tell you how and where to pick up items. Any delivery, if available, is arranged by the clinic or pharmacy.
Will I receive medication for my condition?
The doctor will recommend appropriate treatment only when clinically necessary.
Do you provide IVs or wound care?
House‑calls or in‑person visits may provide care such as fluids and wound management when appropriate.

Medications & Pickup

Where do I receive my medication?
Your clinic/pharmacy manages prescription processing. We can provide information on the nearest pharmacy and pickup steps.
How long until my medication is ready?
We expedite pickup right after your medication order is placed timing varies by region and hour.
How long is my medication order valid?
Please confirm medication information at your place of treatment.

Pricing, Payment & Insurance

Is this covered by travel insurance?
Often eligible under travel insurance. We help prepare required documents (coverage depends on your policy).
Can I get an estimate in advance?
We provide a cost estimate beforehand. If extra tests/procedures are needed, we’ll inform you first.
Can I receive documents in English for my claim?
Yes, we support English documentation as required by clinics/insurers.

Contact Forms

Booking Request

Preferred Date
Select Candidate time※ up to 5

0/5 Selected
Select a Consultation Type
※In-person consultations are available only in Tokyo.
Select Location (State)
Input a Symptoms

Patient's information

First name
Last name
Date of Birth
Gender
Where do you live

Contact & Consent

                       
Phone number
E-mail
Have travel insurance
with medical coverage
Contact method